Returns Policy
Faulty goods will be repaired, replaced or refunded at our discretion. Goods should be returned in a clean and dry condition.
Any item which is not suitable may be returned within 14 days of delivery for a refund on condition that it has not been used or altered in any way and is in its original packaging with tags attached. We will exchange or refund the cost of the item(s) where appropriate, returns are processed as quickly as possible but can take up to 14 days at busy periods. All goods must be in a new, unused and re-saleable condition. If you wish to do so you should contact us by telephone or e-mail within 14 days of receipt and arrange return at your own expense, for the return of high value goods, we recommend that you use a recorded delivery service, as we cannot be responsible for non-delivery of returned items.
When returning goods please enclose your name, address, telephone number and if possible, date of purchase and order number and reason for returning the item. eg wrong size, etc.
All returns should be sent to us at the address below.
Christmas Returns
Items purchased from Monday 18th November 2024 will be accepted for exchange or refund (stock allowing) until Tuesday 7th January 2025 so long as they are returned in an unused with original packaging and in a re-saleable condition with proof of purchase and in accordance with our Returns Policy.